Education and Training
Courses 2008
To support the Procurement & Buying Process including Purchasing
of both Supplies & Services Strategic Sourcing, Inbound
Logistics, Cash Management, Supplier Development, and Service
Level Agreements (SLA's)
Our
Training Philosophy and Approach
The following 7 training courses are available
(indexed to details below).
They can be readily tailored to suit individual requirements for in-house workshops.
To discuss your
consulting or training needs with one of our independent consultants
or trainers please
Contact Us.
More Best Practice and
Training Links below
Supplier Interface Course Summaries
P01 Supplier Interface
(Modern Procurement Practices) (overview) (1
day) (course
schedules), (Request course
details)
Designed for recently appointed purchasing managers and purchasing personnel
aspiring to this role, this overview course, promoting best practice, will enable you to answer the
following questions:
- How do you transform the purchasing function from a paper chasing,
query processing, function into a function which adds real value
to the business?
- How do you eliminate the need for expediting?
- How do you get the best out of your purchasing function
and ensure that good purchasing practice is adopted
whilst ensuring that purchasing goals are congruent with
your business goals?
- How do you approach purchasing strategically (strategic sourcing)?
- What are the key roles in purchasing and how do you organise the purchasing function
(category management and classification)?
- What is the difference between buying cheap and getting the right deal?
- How do you reduce purchasing administration?
- How do you reduce the number of suppliers safely and still be
competitive?
- How do you decide to make or buy? What are the criteria?
- How do you control and improve inbound logistics?
- Who really controls the cash in the business and what is the best way to
do that?
- How can you develop the purchasing function to improve
performance?
- How do you communicate with suppliers & will
e-commerce make a difference?
P02
Supplier Development (1
day) (course schedules), (Request course
details)
Designed for purchasing and quality control staff new to this topic
this detailed course, promoting best practice, will enable you to answer the following
questions:
- Which suppliers could and should you try to develop and which should you
forget or exit?
- What aspects of performance need to be monitored?
- How should suppliers be monitored?
- What are the advantages & disadvantages of each method?
- How do you persuade suppliers to develop?
- How do you help suppliers to improve without costing you a lot?
- How do you manage the process (overview of P03 below)?
P03
Service Level Agreements (SLA's) (1 day) (course schedules), (Request course
details)
Designed for purchasing and sales staff new to this topic
this detailed course, promoting best practice, will enable you to answer the following
questions:
- Why do you need service level agreements as a customer or supplier of a
service?
- How do you define the required service comprehensively and unambiguously?
- Should a service level agreement be a contract or an agreement?
- What should a service level agreement include, exclude and which aspects
are optional?
- How do you measure supplier performance to improve it?
- How do you implement and operate a service level agreement?
- How do you deal with operational problems and permanently
solve them?
Note: This course includes a template and checklist for the construction of
your SLA's.
P04
Supplier Assurance (Getting the Best from Suppliers) (1 day) (course schedules), (Request course
details)
Designed for purchasing, planning and quality assurance practitioners this
overview course, promoting the best practices of proactive rather than reactive
purchasing, will enable you to answer the following
questions:
- How do you ensure good quality supplies? Supplier Quality Assurance (SQA)
- How do you ensure supplies are delivered on time in full,
every time? Supplier Capacity Assurance (SCA)
- How do you ensure that they are the minimum cost now and
in the future? Supplier Productivity Assurance (SPA)
P05 Supplier Relationship Management Foundation Course (3 days) (course schedules), (Request course
details)
Designed as an introductory level course for all purchasing practitioners and staff new to the role, this
detailed, course, promoting best practice, will enable
you to answer the following questions:
- What are the eight purchasing roles?
- How do you focus purchasing effort and reduce
administration?
- How do you research potential suppliers?
- What best practice purchasing processes exist and how do
you use them?
- How can you contribute to effective product design?
- How do you define what you want to buy? (Introduction to
"Invitation to Tenders")
- How do you evaluate proposals, minimise risk, select the
best supplier and avoid the sales tricks?
- How do you know if the supplier is capable and has the
capacity?
- How do you negotiate beneficial contracts?
- How do you improve performance of existing suppliers?
(Overview of P02 Supplier
Development above.)
- What are the key considerations of service level
agreements and how do you implement them? (Overview of P03 Service Level Agreements above.)
- How do you justify your needs? (Making a financial and
non-financial case)
- How do you measure the purchasing function?
P06 Managing the Supply of Materials Foundation Course (2 days) (course schedules), (Request course
details)
This detailed introductory course, (with complementary content to P05 Supplier Relationship Management
foundation course above) is aimed at all purchasing practitioners and staff new
to the role, and expeditors, who are primarily purchasing and
managing the supply of materials rather than purchasing and
managing services. It
will enable you to answer the following questions:
- How do you plan materials supply?
- What should the stock levels be and how should you manage
them?
- How do you reduce purchasing administration of low value
items?
- How do you reduce the administration of payment and
reduce invoice queries?
- How do you reduce the number of suppliers and still be
competitive?
- How do you decide to make or buy? What are the criteria?
- How do you control and improve inbound logistics?
- Who really controls the cash in the business and what is the best way to
do that?
- How can you develop the purchasing function to improve
performance?
- How do you communicate with suppliers & will
e-commerce make a difference?
- How do you ensure good quality supplies, delivered on
time in full, every time? (overview of "P04 Supplier Assurance"
above, and avoid expediting)
P07
Strategic Sourcing & Procurement Category Management (2 days) (course schedules), (Request course
details)
Designed for all levels of procurement and
supply chain management staff this detailed course shows the key aspects of a
segmented end-to-end procurement process, aligned to the business need and to
market segments. It will enable you to answer the following questions and many
others:
- What factors should influence make vs.
buy and what are the problems?
- How do you reconcile the dilemma of a
customer facing procurement process with a diverse supplier base?
- How do you organise the procurement
process and supply chain into categories & what needs to be taken into
account?
- What are the seven steps to implementing
a category management process?
- What are the differences between
marketing as a procurement process and marketing as a sales process?
- What techniques can help organise the
procurement process?
- How can lead-times be reduced?
- How do you specify KPI's which define
service requirements
- What are the key aspects of designing
Service Level Agreements? (Overview of P03 Service Level
Agreements above)
- How do you manage supplier performance?
- What is the difference between proactive
and reactive procurement?
- How do you diagnose supply chain problems
and develop suppliers? (Overview of
SSC04 and
P02 Supplier Development above)
Note:
SSC07 Strategic Supply
Chain Management provides additional materials on modern methods of managing
supply chains.
________________________________________________________
To discuss your
consulting or training needs with one of our independent consultants
or trainers please
Contact Us.
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(Consultancy and Training Specialists) Version 1:
April 2000 Version 9 December 2007
