Education and Training Courses 2008

To support Ongoing Improvement including Focused Improvement Systems, Measures of Performance, and Continuous Improvement Tools and Techniques to support TQM and Kaizen initiatives.

Our Training Philosophy and Approach

The following 6 training courses are available. They can be readily tailored to suit individual requirements for in-house workshops.

To discuss your consulting or training needs with one of our independent consultants or trainers please Contact Us.

More Best Practice and Training Links below

C01 Focused Improvement Systems (Identifying Waste & Establishing Durable Continuous Improvement) (1 day) (Course Schedules), (Request course details)

Designed for:

• Improvement facilitators and quality personnel wanting to overcome the weaknesses of Total Quality Management / Kaizen / Six Sigma
• Team leaders wanting to provide mechanisms for continuous Improvement
• Or anyone wishing to meet their business plans and improve their business organically through continuous improvement programmes, or who is frustrated by failed, short lived, or ineffective continuous improvement initiatives, or understands the tools and techniques but does not have an improvement process

This course which is complementary to C02, C03, and C04 (below) will enable you to answer the following questions:

• How do you manage change and what is the role of Continuous Improvement in a change programme?

• What are the real causes of waste and can I identify them?

• What are the problems of sustaining continuous improvement, Total Quality Management, Six sigma or Kaizen initiatives?
• What are the four types of change, when should you use them and what makes them work?
• How do you overcome behavioural and cultural barriers to change? (overview of S13 Culture Development Methods)
• How do you identify what is important and focus improvement on that?
• How do you identify waste (opportunities for improvement) in those areas?
• How do you make the improvement happen?
• How do you keep improvement initiatives alive as an ongoing programme?

C02 Setting Key Performance Indicators (½ day) (Course Schedules), (Request course details)

Designed for directors, managers, team leaders and improvement facilitators, this course which is complementary to C01 and C03 will enable you to answer the following questions:

• How do you achieve your goals and keep focused?
• How do you identify KPI's?
• How do you identify achievable targets?

C03 Measures of Performance (½ day) (Course Schedules), (Request course details)

Designed for directors, managers, team leaders and improvement facilitators, this course, which is complementary to C01 and C02, will enable you to answer the following questions:

• How do you design & implement a performance measurement system without producing local optima at the expense of the whole?

C04 Continuous Improvement Basic Tools & Techniques (2 days) (Course Schedules), (Request course details)

Designed for team leaders, supervisors and shop floor personnel, and using only 15 techniques that are simple to learn and apply, this course will enable you to answer the following question:

• What basic set of of methods, tools and techniques can be used to establish and drive a durable bottom-up improvement programme focused on the real business issues?

Topics include:

• Introduction
  • The need for change; Criteria for sustaining successful improvement initiatives; The threat of not changing; Typical development problems; The four types of change; Why chose things to improve?; Control systems; Focused Improvement Systems
• Organising for operational improvement
  • The 21 wastes; Ergonomics; Problem management; 3 simple rules and 4 things that need sorting; Identifying problems quickly; Getting experts working on the problem; The problem board; Rolls Royce solutions; Jumping to improvement conclusions; Encouraging analysis; Effective team working; Team meetings
• Managing the resources: (CARAT Analysis)
  • Reducing equipment downtime: Avoiding breakdowns; Preventive maintenance; TPM Introduction; Setting service intervals (Mean time between failures); Reducing the significance of breakdowns
  • Reducing the breakdown time: Eliminate the work; Make the repair quicker; Preparing for your next repair; Mean time between failures; More output for free! (Bottleneck management)
• Focused Improvement: The Eight Stage Approach & Their Tools & Techniques (15 techniques are covered at various stages of this approach)
  1. What should we be trying to do?
  2. What are the main contributing reasons for poor performance?
  3. How do we prioritise problems?
  4. What are the root causes of the problem?
  5. What are the options / possible solutions?
  6. How do we know which will be the best?
  7. How do we implement solutions well?
  8. How do we sustain the improvement & prevent further problems?
• Case study team improvement exercise

C05 Continuous Improvement Advanced Tools & Techniques (2 days) (Course Schedules), (Request course details)

Designed for improvement specialists, this advanced course will enable you to answer the following questions:

• What 9 additional techniques, when used with the basic techniques, will help to improve nearly all situations and how do you use them?

 C06 Improvement Techniques Pick & Mix Education (multiples of ½ day) (Course Schedules), (Request course details)

• Build your own in-house course by selecting from our library of 79 general improvement techniques

_____________________________________________________________________________________

Links to additional courses mentioned above:

S13 Culture Development Methods

_____________________________________________________________________________________

To discuss your consulting or training needs with one of our independent consultants or trainers please Contact Us.

Home Page

© SM Thacker & Associates (Consultancy and Training Specialists) Original January 2000. Version 8 Decmber 2007